A free guide available on the internet about designing and building a community-based and self-financed Internet telephony infrastructure, based on more than 10 years of practical experience with Voice-over Internet Protocol (VoIP) at the community level.
A practical handbook by the World Bank about the effective use of IT security for particular IT environments. This guide provides best practices which can be applicable on a global scale, but also provides specific examples from developing countries.
Andy Carvin's blog (moderator of the global Digital Divide Network)
An IDRC guidebook which helps researchers to assess and evaluate the role and influences of telecentres (also available in French)
A critical perpective on the design of some telecentres and some suggestions for change
This is an IDRC document describing telecentre experiences of local and some rural communities (also available in Spanish)
Claire Buré's blog about telecentres and the ICT4D world
A good explanation about open source on Xiph.org, a site that holds a collection of open-source resources and products
Using various fictional characters, different ways of using open source are explained
A great link to a toolkit developed by the World Bank on how to incorporate gender into ICT projects and its components, including best practices, checklists, evaluation tools and resources
A narrative competition held by IICD (International Insititute for Communication and Development), infoDEV and GKP (Global Knowledge Partnership) to "help spread learning and acknowledge pratitioners" in ICT4D
A joint initiative by Bell Canada and Nortel to provide broadband access to this rural community in northern Ontario, to help evaluate the positive effects of technology and the changes it can bring
Autolabs: similar but different from telecentres, these places are creative multimedia places where knowledge is shared as an answer to cope with new technologies and the skills that go with them
An article about a program lending phones to poor women living in rural Bangladesh, and how they can use them as a business venture to improve their social status and generate income
A how-to document by UNESCO about the basic steps to achieve greater sustainability for multipurpose community telecentres
Full collection of documents presented at the APEC telecenter training camp workshop.
A guidebook developed by researchers at Cornell for telecentre managers and others setting up local access centres. It is designed to cover the daily workings of a telecentre for community development.
An online magazine which covers issues about 'computing and internet for the majority of the world'. Each issue focuses on a different topic related to ICT for development. An online subscription to the e-zine and discussion forum is possible.
This is a proposed United Nations Multi-stakeholder Partnerships Agency (UNMSP) to use ICTs to facilitate online collaboration
Bridges.org study identifies harsh realities of using free/open source software (FOSS) and proprietary software in public computer labs in Africa. These are the study findings by bridges.org (an international non-profit organization working in ICT4D) abou